Effective Date: January 1, 2026
Fixentra is a roofing contractor serving Anderson Township, Ohio, and the surrounding communities. We respect your privacy and want you to understand how we handle your information when you visit our website or contact us. This Privacy Policy explains what we collect, why we collect it, and the choices you have. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you give us directly. That includes your name, phone number, email address, property address, and details about your roofing project when you call us, fill out a form, or request a quote.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, pages you view, and the time you spend on our site. This helps us understand how people use our website so we can improve it.
How We Use Information
We use your information to respond to your requests, schedule inspections and estimates, provide roofing services, and follow up on your project. We also use it to send you service updates and, if you opt in, occasional promotional messages about our services.
We use website data to keep our site running smoothly, understand which pages are helpful, and improve your experience. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone or email.
Analytics and Third-Party Tools
We use third-party tools like Google Analytics to help us understand website traffic and usage patterns. These tools may collect information about your visits to our site and other sites over time.
We may also use third-party services for scheduling, customer relationship management, and communication. These providers only access your information to perform services on our behalf and are required to protect it.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us operate our business, such as scheduling software, payment processors, and email services. These providers are contractually obligated to keep your information confidential.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger. In those cases, we will take steps to protect your information.
Data Retention
We keep your personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or legitimate business reasons.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to your information to employees and contractors who need it to do their jobs.
No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing of your information.
To exercise these rights, contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us.
Fixentra Anderson Township, Ohio Phone: (844) 799-4703 Website: Fixentra
Privacy Contact
Phone: (844) 799-4703
Address: Anderson Township, Ohio